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Author

Marlene Jia

Marlene Jia is the COO of TOPBOTS, a research and strategy firm focused on applied AI and enterprise automation for Fortune 500 companies.

Stories by Marlene Jia:

Author

Marlene Jia

Marlene Jia is the COO of TOPBOTS, a research and strategy firm focused on applied AI and enterprise automation for Fortune 500 companies.

Stories by Marlene Jia:

How Chatbots Will Change Your Marketing Game

Your customers are looking for direct engagement. Here’s how to deliver with your limited bandwidth.

How to Choose a Name for Your Business (That You Won’t Regret Later)

There are a million ways your business name can go wrong — too simple, hard to pronounce, unavailable. Here’s how to choose the right one.