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Author

Christopher Kelly

Christopher Kelly is the co-founder of Convene, a company that combines service and design to improve the workplace experience. 

Stories by Christopher Kelly:

How Companies Can Start Planting Roots in a Community

The best brands know that embracing community isn’t just altruistic, it’s good for business.

Exceeding Expectations: How to Get Customers Talking About Your Service

Surprise and delight customers and employees to build enthusiasm for your business.

6 Important Things to Remember About Your Millennial Colleagues

To understand the rising millennial workforce, relate to them instead of underestimating them.

How to Use Hospitality as a Competitive Advantage

Take a lesson from the services industry and thrill customers with good hospitality.