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4 Features You Should Include in Your E-Commerce App

Mobile is a huge component of any e-commerce business. Make sure your app is up to speed.

Question: I am considering developing an app for my e-commerce business. What is one feature or functionality I should ensure is included?

Question: I am considering developing an app for my e-commerce business. What is one feature or functionality I should ensure is included?

Question: I am considering developing an app for my e-commerce business. What is one feature or functionality I should ensure is included?

Feedback

"It is essential that you open up a line of communication with your users. While only a small percentage of them will contact you, the ones that do will highlight bugs or tell you what it is they're looking for in the app. It's also impossible to provide great customer service without quick, easy feedback mechanisms and your users' frustration with not being able to contact you will be immense."


Recommendations

"Help your customers navigate your productions or services by showing suggestions right off the bat. As you learn more about your customers through their clicking or filling out forms, continue to improve and target these recommendations. Remember, you don't need sophisticated AI to suggest products to your customers. Big Data and AI are things you can grow into, or you could use a third-party plugin/SaaS."


Analytics

"Understanding how your user navigates your app (or website) should be of the utmost importance. Cost of conversion, session times and accessing custom areas all lead to key information that tells your customer story and ultimately leads to higher revenue streams."


4 Features You Should Include in Your E-Commerce App

Mobile is a huge component of any e-commerce business. Make sure your app is up to speed.

Question: I am considering developing an app for my e-commerce business. What is one feature or functionality I should ensure is included?

Question: I am considering developing an app for my e-commerce business. What is one feature or functionality I should ensure is included?

Question: I am considering developing an app for my e-commerce business. What is one feature or functionality I should ensure is included?

Feedback

"It is essential that you open up a line of communication with your users. While only a small percentage of them will contact you, the ones that do will highlight bugs or tell you what it is they're looking for in the app. It's also impossible to provide great customer service without quick, easy feedback mechanisms and your users' frustration with not being able to contact you will be immense."


Recommendations

"Help your customers navigate your productions or services by showing suggestions right off the bat. As you learn more about your customers through their clicking or filling out forms, continue to improve and target these recommendations. Remember, you don't need sophisticated AI to suggest products to your customers. Big Data and AI are things you can grow into, or you could use a third-party plugin/SaaS."


Analytics

"Understanding how your user navigates your app (or website) should be of the utmost importance. Cost of conversion, session times and accessing custom areas all lead to key information that tells your customer story and ultimately leads to higher revenue streams."


See Also: 10 Biggest Challenges of Managing a Shipping Department

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