Murray Newlands

Murray Newlands is an entrepreneur, investor, business advisor and a contributor at and Founder of ChattyPeople.

Stories by Murray Newlands:

Beyond the Business Plan: Other Procedures Small Business Owners Need to Develop

You can’t plan for everything, but you can at least consider some potential risks, rewards and opportunities that could impact your business.

Emerging Chatbot Trends: What You Need to Know

This exciting new technology offers unique customer service solutions and has applications in many different industries.

Why You Should Take a Sabbatical as a Startup Founder

Taking a sabbatical gives you a chance to recharge your batteries and explore where a change in your business might be necessary.

When Is a Customer Service Bot More Helpful Than a Human?

A bot isn’t a substitute for genuine human interaction, but it can perform these key customer service functions.

Developing a Service Culture: Ways to Volunteer While Building a Business

Volunteering can bring immeasurable joy to you and your team.

5 Smart Strategies for Choosing the Right Mentor

When looking for the right mentor to help with your personal and professional goals, consider these five criteria.

How Social Good Can Target Business Challenges

Giving back can give you the perspective to solve business challenges in a different context.

Your Guide to Creating a Unified Remote Work Culture

Learn how to balance flexibility and a predictable work schedule for your remote team.

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