You can’t plan for everything, but you can at least consider some potential risks, rewards and opportunities that could impact your business.
Stories by Murray Newlands:
Emerging Chatbot Trends: What You Need to Know
This exciting new technology offers unique customer service solutions and has applications in many different industries.
Why You Should Take a Sabbatical as a Startup Founder
Taking a sabbatical gives you a chance to recharge your batteries and explore where a change in your business might be necessary.
When Is a Customer Service Bot More Helpful Than a Human?
A bot isn’t a substitute for genuine human interaction, but it can perform these key customer service functions.
Developing a Service Culture: Ways to Volunteer While Building a Business
Volunteering can bring immeasurable joy to you and your team.
5 Smart Strategies for Choosing the Right Mentor
When looking for the right mentor to help with your personal and professional goals, consider these five criteria.
How Social Good Can Target Business Challenges
Giving back can give you the perspective to solve business challenges in a different context.
Your Guide to Creating a Unified Remote Work Culture
Learn how to balance flexibility and a predictable work schedule for your remote team.
